Friday, June 6, 2008

[HELP] Orkut Account Suspended / Cannot Login / Profile not appearing

As I had Posted on 29th May about Orkut deleting accounts.
It is getting more and more obvious and felt that Orkut is cleaning up Fake Profiles or Profiles violating Terms Of Service from the system. The above screenshot is taken from Google Groups.

How To Get Back Your Orkut Account?

1. Trying "Forget Password" Option
I know this will not work in most cases, still you should try atleast once.
So go to Forget Password form first!.

2. What if "Forget Password" Option Fails
Submit a form to Google in which you can provide details about your Google Account usage.

Details include information which most likely only real owner can provide. Here are few things for example…

  • Last successful login date
  • Account creation date
  • Google products you used with this account and the date you started using each one
  • Details about Orkut account (if you use Orkut)
  • Details about Blogger account (if you use Blogger).
Now most important part is what they quoted on the form,

"Please answer each question as thoroughly and accurately as possible. If you’re not certain about some of the information, provide your closest estimate. Whether or not we can return your account depends on the strength nand accuracy of your responses."

Our Suggestion…
  1. Give Google maximum & accurate data! So take your time and submit form with maximum amount of information possible.
  2. You can consult your trusted friends if you are not sure. As an example it could be Sam or Bob who invited you on orkut. If you are not sure call them up and ask it!
  3. Submit only one form! Yes this should be common sense. Do not submit multiple forms.
  4. A person who uses around 10-15 Google products asked me if he can submit multiple forms mentioning different Google products.
  5. Submit form from the place which you use most often to access your account like PC at home! Although they haven’t mentioned this explicitly, line above submit button says, "Please note that we need your IP address in order to resolve this issue. Your IP address will be captured automatically when you submit this form."
Contact Form

Contact Support

Credits to Bilal Aka TechnoM8 for the Account Recovery Information
Image Credits:

~~The End~~
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